Welcome to part four of my blog series on becoming a first-time Saatva mattress shopper and owner. In my previous post, I reviewed my husband’s and my experience with ordering a Saatva Solaire mattress, adjustable base and bedding online.
In today’s post, I’ll share our impressions of the Saatva organic cotton mattress pad and sheet set that arrived while our mattress was being made for us.
Disclosure: I have joined the company’s affiliate program, which means that if you choose to make a purchase through one of the links in this post I may be eligible to receive a commission, at no cost to you. I highly recommend the Saatva company and its products for their excellent quality, performance, price and customer service. The opinions, product reviews and recommendations in this post are my own and are based on my personal experiences. The decision to click on those links to learn more about the company’s products or make a purchase is greatly appreciated, but entirely up to you.
Luxurious, Breathable, Organic Cotton Bedding
Unlike the mass-manufactured mattresses sold in retail stores, every Saatva mattress is individually handcrafted to order for the customer who purchased it. However, I assume Saatva bedding is manufactured in advance and ready to ship, since our mattress pad arrived just four days after I ordered it and our sheet set arrived soon thereafter.
Even before we had a chance to see and touch our new Saatva organic cotton sateen sheet set and quilted organic cotton mattress pad, we were struck by the packaging's elegance and attention to detail.
It started with the cardboard shipping boxes, which were custom printed with the Saatva logo and even had a convenient handle for carrying them into the house.
Even the cardboard shipping boxes for our Saatva sheets and mattress pad were sturdy, well made and thoughtfully designed |
The inside of the shipping box lid contained the printed message, “Quiet the hum of everyday life. Slip into luxurious, natural comfort. Welcome to Saatva.” A lot more upscale and luxury mood-inducing than the typical shipping boxes used for bedding!
The shipping box for the sheet set contained a large, white gift box tied with a gold satin ribbon.
The message inside the shipping box lid was just one example of Saatva’s attention to detail |
When we untied the ribbon and opened the gift box, the contents were neatly folded inside tissue paper, sealed with a brown paper seal embossed with a large “S” and topped with an elegant, printed card.
Every element of the packaging was simple, elegant and thoughtful |
The card reinforced Saatva’s brand values and commitment to environmental and social responsibility as well as to its customers, using simple, straightforward language that made me believe in the message’s sincerity and authenticity.
The card inside was the perfect embodiment of Saatva's brand promise |
When we opened the seal on the tissue paper, we were surprised to see a well-made, reusable canvas tote bag that enclosed and protected our new organic cotton sateen sheet set.
The reusable canvas tote in which our sheet set was shipped was a lovely, surprise gift and far preferable to the single-use plastic in which most sheets are packaged! |
The quality of the materials and workmanship for both the sheet set and the mattress pad were superb. The tightly woven, organic cotton fabric was extremely silky to the touch. I was even more impressed that this luxury sheet set, which sold for $225 at the time, was a free gift with the purchase of our upper-flex Saatva Solaire mattress.
The free luxury sheet set was made of silky-smooth organic cotton and nicely finished |
These upscale bedding products and their thoughtful packaging far exceeded even my very high expectations. I couldn’t wait to start sleeping on them as soon as our Solaire mattress and adjustable base were delivered.
A Very Generous (and Smart) Gift
The upper-flex Saatva Solaire mattress we had ordered has a split along the top part of the mattress, so that one person can raise the head of the bed just on their side without affecting their partner’s side, which requires a split-top fitted sheet. Saatva sells sheets only in sets, so we couldn’t order just upper-flex fitted sheets to use with the extremely nice standard king-size sheet sets we already owned. So, we had planned to purchase some top-split fitted sheets for our new mattress on Amazon. However, I discovered that the selection of sheets is much more limited for split-top mattresses than for standard (solid) ones.
Saatva’s strategy of giving customers who purchase an upper-flex mattress the generous gift of a free sheet set with a split-top fitted sheet is very smart. It allowed us not only to start sleeping on our new mattress as soon as it was delivered but also to experience the quality of Saatva’s sheet sets.
After trying out their deliciously silky, well-made organic cotton sheets, we would definitely have purchased additional upper-flex sheet sets from Saatva if we had decided to keep our upper-flex king Solaire instead of exchanging it for a standard (solid) version of the mattress (spoiler alert!).
In fact, we did purchase a standard king Saatva organic cotton sateen sheet set for our standard king Solaire after we decided to exchange our upper-flex mattress.
By transforming something as mundane as the delivery and unboxing of a mattress pad and sheet set into a surprising, delightful, luxurious and memorable event, Saatva delivered on their marketing promises and created an extraordinarily positive first impression on this first-time customer.
What's Next: Saatva White Glove Delivery Review
In my next post, I’ll share my experience with Saatva’s white glove delivery and set-up of my new Solaire mattress and Lineal adjustable base, now called the Saatva Adjustable Base Plus.
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Saatva Organic Cotton Mattress Pad and Sheet Set Product Reviews by Margaret Schindel
Posts in This Series
Confessions of a Saatva Mattress Shopper, Part 1: The Journey Begins